Helpful things to know

Your questions, answered.

Here are the things customers often ask before starting their first order. If yours isn’t here, I’d be happy to help.

Ask Theresa

“I want every part of shopping with me to feel clear and uncomplicated.”

The essentials

Before you begin.

How does it work?

Choose Shop For Me if you already have the international item links, or Find It For Me if you’d like help sourcing something. I’ll send a personalised quote, purchase after payment and then inspect and arrange delivery for your package.

How much does it cost?

Standard Shopping is a 15% service fee, with a $10 minimum. Find It For Me is a 20% service fee, with a $15 minimum. International shipping is quoted separately.

How long does delivery take?

Delivery typically takes 1–4 weeks after the international delivery invoice is paid. This depends on the courier service and your destination country.

Which stores can you shop from?

Trusted international retailers that do not ship to Ghana, Nigeria or your location. Send a product link and I’ll confirm what is possible.

Are the products authentic?

Yes. I source directly from trusted international retailers and inspect items before they are sent to you.

Can you find an item for me?

Yes. Describe the item you’re looking for, plus your budget, size and preferences, and I’ll search suitable international retailers for options.

How is international shipping calculated?

It is calculated separately based on your destination, the final packed weight and the courier option selected.

Will I have to pay customs fees?

Some countries may apply customs duties, taxes or import fees. These are set by your local authorities and are the customer’s responsibility.